Alarms fire. PodIQ tells you why and what to do next.

Ranked root causes across power, cooling, and IT. Physics-based reasoning above your BMS, DCIM, and EPMS — read-only.

Equinix SG1 — Live
PodIQ operations dashboard — 3D facility view with real-time diagnostics, root cause analysis, and SOP guidance

The problem

Every alarm. Three systems. Zero shared context.

Enterprise operations break at the seams between systems. PodIQ closes that gap with cross-domain reasoning — without replacing anything.

Siloed systems, no shared view

BMS, DCIM, and EPMS alarm in isolation. Operators stitch the story together by hand — shift after shift.

Manual triage under pressure

Without causal context, teams chase symptoms while SLA clocks run. Minutes cost credits.

Tribal knowledge, not reasoning

When diagnosis lives in people's heads, junior shifts and new hires can't match your best engineers.

30–60 min

Lost per complex incident

SLA exposure

Compounded by density

Human error

Still drives outage impact

Why now

The standard for facility reasoning is still being written.

Workforce

Experience is retiring

Senior operators who hold facility context in their heads are leaving. The window to capture that reasoning in software is now.

Density

Racks draw more than ever

AI and high-density deployments push power and cooling to the edge. One missed causal chain has outsized impact on PUE and risk.

New build

Billions in new capacity

Every new megawatt faces the same gap on day one: disconnected telemetry, manual runbooks, no shared causal layer.

From alarm to answer

Four steps to a ranked root cause.

Read-only, physics-based reasoning above BMS, DCIM, and EPMS. No control plane access—just faster causal answers when alarms fire.

STEP 1

Ingest from what you already run

Raw BMS, DCIM, and EPMS signals come in read-only—nothing is modified, nothing goes offline. Duration filters, corroboration, and baselines run continuously so noise does not drown signal.

STEP 2

Correlate across power, cooling, and IT

PodIQ maps what changed first, what followed, and how cascades propagated across domains—spatially and temporally—instead of treating each alarm as an isolated event.

STEP 3

Rank the most probable root cause

Cross-domain reasoning produces a scored list of causes with rationale tied to observed signals—transparent enough for a bridge call, precise enough for the floor.

STEP 4

Guide the operator with SOP-aligned actions

Step-by-step checks specific to your facility and runbooks, logged as you go. Each resolved incident sharpens the model for the next alarm.

Outcomes

Root cause is step one. Outcomes close the loop.

Savings & impact

Energy, PUE, and downtime implications surfaced per event — so leadership sees operational decisions in business terms.

Alert routing

Priority-scored context goes to the right operator: rack location, runbook reference, correlated signals attached.

Product tour

One view when it matters most.

Ranked root causes, correlated signals, and step-by-step SOP guidance — all in one operational view before the bridge call starts.

PodIQ live incident view — ranked root causes, correlated signals, and SOP guidance

Why PodIQ

Not another dashboard. A reasoning layer.

Monitoring tells you a line was crossed. PodIQ tells you why — across domains, without taking control.

CapabilityReactive monitoringDCIM / toolingPodIQ
Cross-domain reasoningSiloed alarmsAsset & capacity viewsPower, cooling, IT together
Root cause rankingThreshold breachesInventory-centricRanked hypotheses with rationale
Operator guidanceNotificationsDashboards & reportsSOP-aligned steps for this site
Control planeVaries by vendorOften write-capableRead-only by design

Built with feedback from operators and design partners across NA, Europe, and Asia — teams who need causal answers, not more charts.

Operator-informedDesign partners

Built for enterprise

Built for Tier III–IV teams under SLA pressure.

Faster diagnosis

Cross-domain correlation cuts time-to-root-cause from tens of minutes to minutes.

Noise filtered automatically

Suppresses redundant alarms and explains cascades. NOCs focus on what threatens uptime.

Consistent every shift

SOP-aligned reasoning means every shift gets the same rigor as your strongest engineers.

Live in weeks

Read-only, software-only. No new hardware, no workflow changes. Sits above what you already have.

The infrastructure running the world runs on guesswork. We're building the layer that changes that.

Next step

Bring PodIQ into your operations.

Phased rollout — digital twin first, historical context second, read-only live data when you're ready.

FAQ

Common questions

What does PodIQ do?

PodIQ connects to your BMS, DCIM, and EPMS read-only, correlates signals across power, cooling, and IT, and delivers ranked root causes with step-by-step guidance — without replacing anything in your stack.

How is it different from DCIM or monitoring?

Your existing tools generate alerts and dashboards. PodIQ reasons across them — explaining why something is happening and what to check next. It sits above your stack, not inside it.

Is PodIQ read-only?

Yes, by design. PodIQ never writes to or controls your systems. Phase 1 involves no live data at all — we build a digital twin first so you can evaluate reasoning before anything connects.

How does onboarding work?

Three phases: digital twin with no live data, historical alarm training, then read-only live feed. You decide when to advance. Nothing goes live until you're ready.

How quickly do teams see value?

Faster diagnosis within the first week of connection. Meaningful reduction in unnecessary escalations within the first month.

Who is PodIQ built for?

Colo operators and enterprise teams managing Tier III–IV facilities — especially multi-site operators and teams with high-density AI workloads where slow diagnosis is expensive.